Export or erase a guest's personal data
Email yourself a file of everything held on a guest, or erase their personal data while keeping bookings and dive logs intact.
- In the app
- Guests
- Who
- Owners, admins and front desk can export. Only owners and admins can erase.
Use these when a guest asks for a copy of their data or asks you to delete it.
- 1
Open the guest's profile
Find them on Guests and open their profile.
- 2
Export their data
Open More actions, choose Export data and press Send export. A download link arrives in your own inbox within a minute.
- 3
Pass the file on
The link only opens for a signed-in member of your centre, so download the file and send it to the guest yourself.
- 4
Erase their personal data
Open More actions and choose Erase personal data. Type ERASE in Type ERASE to confirm and press Erase guest.
- 5
Check the result
Within a minute their name, contact details, documents and notes are removed. The profile stays as an anonymised placeholder so bookings and dive logs still add up.
Stuck on a step? Email us and a person will reply within one working day.
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