Rent equipment to a guest
Hand kit to a staying guest, see what is out and due back, and check it in with its condition.
- In the app
- RentalsOut now
- Who
- Owners, admins, front desk and equipment staff
A guest pays for rental through a rental line on their booking, priced from your rates. Handing over the kit records which items they have, so you know where every regulator and BCD is and when it is due back.
- 1
Add the rental to the booking
On the booking, press Add item under Planned items and pick the rental from your rates. This is the line the guest is charged for at check-out.
- 2
Hand over the kit
Under the rental line, click assign, tick the items and press Reserve. Or press Rent out kit on Out now, choose A guest, pick the Guest, and set Out from and Due back.
- 3
Pick the right sizes
In Rent out kit, the kit the guest asked for on their form is listed first with an Asked for tag, and their wetsuit, BCD and fin sizes are shown. Search by name, brand, model, serial or size. Items already out or in maintenance cannot be picked.
- 4
Take it back
On Out now, press Return on the guest's row. Set each item to Good, Worn or Damaged, or leave it as Not back yet, and press Return.
- 5
Send damaged kit to maintenance
For a damaged item, write what is wrong. It is taken out of service and gets a repair ticket on its page under Equipment. Once it is fixed, use Log a service or Back in service on the item.
Stuck on a step? Email us and a person will reply within one working day.
Open DiveHQ